Refund policy

A subscription buys access to the full plan for a whole billing period, and that access starts the moment the payment goes through. The homepage demo lets you see your real top quotes before you pay, and you can cancel at any time so the next period is never charged. When you subscribe you ask us to start the service immediately, and you accept that any statutory right of withdrawal ends once the service has started.

• You changed your mind or no longer need the service.
• You did not use the service, or used less of it than your plan allows.
• You forgot to cancel before the renewal date.
• You chose the wrong plan, billing period or number of seats.
• A renewal was collected after earlier attempts to charge your card failed.
• You expected a feature that is not described on our pricing page.
• A review site limited the reviews it makes public, so fewer quotes were found than you expected.
• You cancelled in the middle of a paid period. Access continues until the period ends and is not prorated.

• Double charge. Our billing charged you twice for the same period.
• Unauthorized charge. Your card was used without your permission, you tell us within 14 days of the charge, and the payment records confirm it.
• Complete outage. A fault on our side made the whole service unusable without a break, you told us while it lasted, and we could not fix it.

A refund covers only the affected charge, goes back to the card that paid, and is the full extent of our responsibility for that charge.

Email [email protected] within 14 days of the charge. Include your account email, the date and amount of the charge, and which of the three cases applies. We check the request against our billing and account records and reply by email.

Please contact us before you dispute a charge with your bank. A chargeback raised without contacting us first breaches our terms of service and leads to closure of the account. If a dispute is raised, we provide the bank with the records of the purchase, the terms you accepted and the activity in the account.

Cancel from your account settings at any time, without contacting us. Cancelling stops all future renewals. You keep full access until the end of the period you already paid for. Cancelling does not reverse a charge that has already been taken for the current period.