What SaaS teams should check before choosing
Most review management software was built for dentists and restaurants. A SaaS company has different needs, so test each tool against these questions before you pay.
- Does it read G2, Capterra and Trustpilot, or only Google and Facebook?
- Does it cover your iOS and Android listings if you sell an app?
- How is it priced when you add a second or third product: per listing, per location, per brand?
- Does it only monitor, or does it also help you publish the best quotes where buyers decide?
- Can it send review requests, and do you want that from the same vendor?
- Does every published quote keep its author and a link to the public source?
Many teams find that two jobs get mixed up. Getting reviews is a customer success and campaign task. Using reviews is a marketing task. Software that does the first well rarely does the second well.
SaaS review management tools side by side
Prices come from each vendor's public pages, checked in October 2026, and are monthly. Birdeye lists no public price.
| Tool | Pricing | Strongest at | Best for |
|---|---|---|---|
| TestimonialScraper | Brand $49, Growth $149 for 3 brands, Agency $299 for 15, half price billed yearly | Pulling G2, Capterra, Trustpilot, app store and community reviews, scoring quotes, widgets per page | SaaS marketers who need proof on pages |
| Reviewflowz | $35 per review profile on SaaS Premium | Monitoring, review requests, Slack and Zendesk alerts | Customer success teams chasing more reviews |
| Birdeye | Quote only | Local reputation, messaging, review requests | Multi location businesses |
| GatherUp | $99 for 1 location, $60 per location for 2 to 10 | Review requests and Google reviews | Local service businesses |
| EmbedSocial | $29 to $99 by number of sources | Social and review feeds | Teams embedding feeds |
| Senja | $29 Starter, $59 Pro | Collecting and displaying new testimonials | Early stage products |
There is no single winner. A product with 40 reviews and no marketer on staff needs requests first. A product with 600 reviews across G2, Capterra and two app stores needs the reading and publishing done, and that is where we are strongest. Our comparison of testimonial software for SaaS goes deeper on collection tools.
What review management software costs for 1, 3 and 10 products
Take a typical SaaS product with a G2, a Capterra and a Google profile. That is three profiles per product.
| Products | Reviewflowz | TestimonialScraper, monthly | TestimonialScraper, billed yearly |
|---|---|---|---|
| 1 product, 3 profiles | $105 | $49 on Brand | $24 |
| 3 products, 9 profiles | $315 | $149 on Growth | $74 |
| 10 products, 30 profiles | $1,050 | $299 on Agency | $149 |
Per profile pricing is fair when you only track one or two listings and want review invitations. It gets expensive once you add products, regions or app store listings. The reverse also holds. If you want invitations by email and SMS, a tool that charges for profiles is doing work we don't do. Side by side numbers are on our Reviewflowz alternative page, and every limit of ours is on the pricing page.
Where review management software earns its price
The measurable return for a SaaS company is on pages that decide the sale. A pricing page with two quotes from named buyers in the same role as the visitor converts differently from one with a generic star count. Review software pays back when it answers three jobs.
Find the quote that answers an objection
A 400 review backlog hides the line that says "setup took one afternoon". TestimonialScraper scores every quote from 0 to 100 on clarity, specifics and persuasion, then tags it by use case and persona, so you approve 20 instead of reading 400.
Keep widgets current
Reviews arrive weekly. Widgets on G2 reviews and app listings should update without a ticket to the web team. Daily refresh starts on Growth.
Catch the review that needs a reply
A 1 star review on G2 can sit unanswered for weeks. Alerts on the Agency plan flag low ratings the day they arrive, as covered on our review monitoring software page. If you also want to monitor competitor pricing and page changes next to your own reviews, keep that in a separate tool, since review software won't see it.
Which tool fits your stage
Under 50 public reviews
Start with a collection tool and run review campaigns. A scoring tool has little to score yet.
50 to 1,000 reviews across several sites
Use an aggregator. The work is reading, picking and publishing. This is the range where TestimonialScraper on Brand or Growth pays for itself in saved hours.
Several products or client brands
Pick pricing by brand, not by listing. Agencies running reviews for clients get the setup on our agencies page.
What is the best review management software for SaaS?
The best review management software for SaaS depends on the stage. Reviewflowz suits teams that need more G2 and Capterra reviews through requests. TestimonialScraper suits teams that already have reviews across G2, Capterra and app stores and need them scored and published on key pages, starting at $49 per month.
How much does review management software cost?
Review management software for SaaS costs from about $29 to $149 per month for one to three products on brand based plans. Per profile tools such as Reviewflowz charge $35 per profile, so three products with three profiles each cost $315. Enterprise suites like Birdeye quote prices on request.
Can review management software pull reviews from G2 and Capterra?
Some can. Reviewflowz monitors review sites for SaaS, and TestimonialScraper reads public G2, Capterra, Trustpilot, Google, App Store and Google Play pages plus Reddit, X, LinkedIn and YouTube mentions. Local suites like GatherUp focus on Google and consumer sites, so check the source list before you buy.
Do I need a separate tool to ask customers for reviews?
Usually yes. Requesting reviews by email or SMS is a different job from publishing them. TestimonialScraper doesn't send requests. Many SaaS teams run a request tool for G2 campaigns and an aggregator for using the reviews they already have.
Is review management software worth it for a small SaaS?
It is worth it once you have enough reviews to make reading them a chore, roughly 50 or more across sites. Below that, collecting new testimonials matters more than managing existing ones. Above it, a tool that ranks quotes saves hours every month.